In this series, we’re detailing the steps you should take to find new people to follow on Twitter and to get them to engage with your business. In part one, we discussed the First C of Following People on Twitter: Customer. In today’s follow-up, we’re covering the Second C: Credibility.
The Second C: Credibility
In the years since its debut in 2006, Twitter has provided an excellent platform for helpful, knowledgeable users to establish themselves as thought leaders and subject matter experts. By tweeting tips and best practices on a regular basis, and by utilizing the public (and therefore searchable) @ message system to engage directly with followers, Twitterers like Tamar Weinberg and Jason Falls have established themselves as leading authorities on social media. Weinberg has authored the book The New Community Rules and provided consulting in Internet marketing for M80 (whose clients include Ford and Microsoft), while Falls has consulted for major brands like Louisville Slugger and Jim Beam, as well as for organizations such as The National Center for Family Literacy. And those are just two of the more high profile examples. Twitter is an ideal place for your business to learn more about social media, about your marketplace and about how those two things intersect.
Start With Who You Know. If they’re on Twitter, follow the people you are learning from through other channels. Check the sidebars, footers, and headers of their websites for “Follow Me on Twitter” links. Look for similar information on the covers or inside flaps of any books they have written. And, when all else fails, use Google to conduct a search on the individual’s name alongside the word Twitter.
Search For People You Should Know. Search for industry-specific conversations and take note of the users whose content is being constantly and consistently retweeted. You can follow these users with just two clicks from within one of JitterJam’s powerful social searches.
Ask For Further Suggestions. Use Twitter’s @ message feature to ask the influencers, experts and thought leaders you follow already who they trust most and who they are learning from. If they prove difficult to reach, examine any Twitter lists they may be following for clues. They may have a VIPs list, an Inspiration list, or a list specific to your industry. Once you have the list’s name, you can use JitterJam’s social search functionality to monitor all tweets by members of that list, and to add any user of particular interest to your database.
The next blog post in this series will cover the Third C: Content.
The JitterJam multichannel marketing platform is an excellent way to take full advantage of these Five C’s, and to turn social conversations into trusted customer relationships. For a demo, click here. Or, to start a month-long free trial immediately, click here.



