Social Media Monitoring
Harness the power of the real-time web. Find out what people are saying about your products, your brands, your market and your competitors. JitterJam searches through Twitter, Facebook, blogs, email, and other sources and returns and stores the conversations relevant to you. Review and immediately act upon these conversations at your convenience.
Social Engagement
Once you’ve found relevant conversations, you can instantly take action. Follow that person on Twitter (and automatically add them to your database). Send a Twitter @ message or DM. Post a response to a comment on your Facebook page. Respond via email. Re-post the conversation to Twitter and/or Facebook. Assign the conversation to another team member for follow-up. Archive the conversation. Flag it as a Twitter favorite.
Consumer Social Profiles
JitterJam automatically adds contacts from your social accounts into your database and begins to develop deep social profiles, including interaction and activity around any of the social conversations you’re monitoring, any conversation history you have, brand impressions around your outbound communications—and more. Use your custom tags to segment your database any way you want! Drive targeted communications using all the intelligence you’ve developed. JitterJam makes it easy!
Permission Marketing System
JitterJam’s Make Me Happy™ permission marketing system enables your contacts to drive the frequency, addresses/channels and types of communication that they’d like to receive. Easily create landing pages with permission forms that can be linked from anywhere or embedded in your Facebook page or on your website. Let your customers drive their engagement with you and make them happy!
Full Marketing Platform
Send both social status updates and targeted marketing campaigns all from the same platform! Easily update your Twitter, Facebook and FriendFeed status all at once or tailor the message for each platform. Select one, some or all of your contacts and send out communications, newsletters, promotions and more across social, mobile and email channels. Of course, these targeted communications will use JitterJam’s Make Me Happy™ permission marketing system to ensure that your contacts and customers remail engaged and happy!
Deep Analytics
See the effectiveness of your social marketing by contact, by message and over time. JitterJam tracks numerous metrics for you to see how your activities are driving brand impressions, consumer engagement, action and results. See results in real time—no waiting for a month-end report to understand what’s working (or not). Easily share these metrics with others and showcase the value of your social marketing activities.
Get More Information
We'd love to help you get more out of your social marketing efforts. Contact us to get more information, schedule a demo or talk about your social marketing challenges and needs!
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People Are Talking!
"JitterJam provides clear data that can help shape a deliberate approach to social media [and] community building, as well as measure which marketing initiatives are sparking conversation."Rich Price, Director of New Media, Select Design
"JitterJam is a comprehensive web-based Social CRM system that combines social media, email and mobile engagement with a contact database and the tools designed to turn social interaction into opportunities.”Neil Glassman, Social Times
"When I think of a good Social CRM platform, I see one that has a little bit of everything … social media monitoring, influencer identification, email marketing, SMS capabilities, social outpost management, list management, segmentation ability, contact assessment and measurement and so on. JitterJam has almost everything in one package."Jason Falls, Social Media Explorer
